Legal
Privacy notice.
Last updated: 30 August 2026
Nectrino respects your privacy. This notice explains how we handle personal information when you visit nectrino.com or contact us about our services.
Who is responsible
Nectrino is responsible for the personal information described in this notice. You can contact us at hello@nectrino.com.
Information we receive
We may receive your name, email address, telephone number, business details and anything you choose to include in an enquiry. Our hosting provider may also process limited technical information, such as an IP address, browser type and request logs, to deliver and protect the website.
How we use it
- To respond to enquiries and discuss potential work.
- To prepare proposals or take steps you request before entering a contract.
- To provide and improve our services.
- To keep the website secure and comply with legal obligations.
Depending on the situation, we rely on taking steps at your request before a contract, performing a contract, complying with law or our legitimate interests in operating and protecting the business.
Sharing and international processing
We may use trusted providers for website hosting, email, administration and professional advice. They may only use information for the agreed service. If information is processed outside the UK, we take steps intended to ensure an appropriate legal safeguard applies.
How long we keep information
We keep enquiry information only as long as reasonably necessary for the conversation, our business records and any legal requirements. Retention may be longer if you become a client.
Your rights
UK data protection law may give you rights to access, correct, erase or restrict your information, object to certain uses, and receive information in a portable format. Rights depend on the circumstances. Email us to make a request.
Cookies
This version of the website does not set advertising or analytics cookies. Essential infrastructure may use strictly necessary storage or security mechanisms. We will update this notice and, where required, ask for consent before introducing non-essential cookies.
Complaints and changes
Please contact us first so we can try to resolve any concern. You can also complain to the UK Information Commissioner's Office at ico.org.uk. We may update this notice when our services or legal obligations change.
If Nectrino adds analytics, a contact form, newsletter signup, advertising pixels or a booking platform, this notice and the website's consent controls should be reviewed before launch.